4 Ways to Improve Cannabis Retail Training
There are a variety of staff roles at marijuana dispensaries, and making sure they are all aware of store policies and procedures is imperative. As a result, it’s essential for…
Evelyn Chase, 36, is a PR specialist with over 7 years of experience in the cannabis industry. Born and raised in Boulder, Colorado, she watched the market grow up — from the first licensed dispensaries to publicly traded IPOs. Today she is based in Los Angeles, helping brands tell their story in a way that earns trust from both regulators and consumers. Her approach is simple: cannabis isn't counterculture and it isn't Big Pharma — it's an industry finally learning to talk about itself like a grown-up
There are a variety of staff roles at marijuana dispensaries, and making sure they are all aware of store policies and procedures is imperative. As a result, it’s essential for…
When California first rolled out the implementation of Franwell’s METRC Reporting System for licensed cannabis retailers. The online tracking system provides complete transparency of the supply chain for the medical…
The first point of contact at any cannabis retailer is reception. Making a good impression is an integral part of customer retention so setting up your marijuana dispensary check-in to…
Understanding the clientele that visit your cannabis retailer will be extremely helpful when ordering inventory, making sales, and reaching a wider audience. Taking control of your dispensary customer data will…
When California prepared to launch commercial cannabis sales, the state’s Bureau of Cannabis Control (BCC) rolled out an online licensing system for retailers, distributors, and microbusinesses. That system let operators…
California dispensaries can legally sell recreational cannabis to adults 21 and older. When that market opened, consumers lined up quickly while retailers adjusted to new regulations and taxes. From the…
Canada was the first nation to legalize medical marijuana, and it has long been an advocate for cannabis. Building on that history, the federal government moved to legalize adult-use marijuana,…
As more and more marijuana dispensaries receive their medical and adult-use business licenses. As a result, avoiding cannabis compliance violations has become a top priority. New regulations released by the…
Cannabis businesses across California have been subject to new cannabis taxes since the regulated market opened. The exact tax burden depends on where your dispensary operates, since local rates vary….
There were real reasons to be excited about recreational marijuana in California. Still, dispensaries faced several major challenges as the market shifted to adult-use. Most of these hurdles came from…
When California first set up its cannabis rules, the state’s regulator hosted webinars with the California Cannabis Industry Association. These sessions walked operators through the new license rules. Each one…
When recreational cannabis sales began in California in 2018, the new market was projected to generate billions in revenue. That windfall created an unusual problem, however: how to manage the…
New Mexico has become one of the most accessible states for cannabis retail. Since the Cannabis Regulation Act took effect and adult-use sales launched in 2022, the market has grown…
Cryptocurrency has long sparked debate over its stability. Even so, many people in the cannabis industry have viewed it as a way around stubborn financial barriers. In fact, some marijuana…
Staying compliant with Metrc is essential for every licensed cannabis business in Ohio. The Ohio Department of Commerce, through the Division of Cannabis Control (DCC), uses Metrc as the official…
Cannabis dispensaries are expensive to launch and run. Even when revenue is strong, money flows out fast toward payroll, product, taxes, security, and marketing — and in a 2026 market…
Your point-of-sale system is the operational backbone of a cannabis retailer — it ties together compliance, inventory, and the customer experience. While our broader buyer’s guide covers the full decision,…
It is easy to get lost in the day-to-day grind of running a dispensary, but the customer experience deserves to stay at the top of the priority list. Engaging customers…
Oregon has one of the most established cannabis markets in the United States, and understanding its laws is essential for anyone operating or planning a dispensary here in 2026. The…
Choosing the right cannabis software for your dispensary takes more than comparing price tags — it requires an honest look at your specific needs. The point of sale system you…
Arkansas has run a regulated medical marijuana program since voters approved Amendment 98 in 2016. The program is medical-only, with a limited number of licenses issued through competitive windows. This…
Nevada’s cannabis market—anchored by Las Vegas tourism—is one of the most lucrative markets in the country. The industry is overseen by the Nevada Cannabis Compliance Board (CCB), which handles licensing,…
Staying compliant is the foundation of running a medical cannabis business in West Virginia. The program is built on strict seed-to-sale tracking through Metrc and overseen by the West Virginia…
With medical marijuana legal in well over 30 states and adult-use sales live in two dozen, new cannabis businesses are launching everywhere — and competition has never been fiercer. Standing…
A first-time visitor decides fast whether they’ll come back. In a crowded 2026 market, that first impression is one of your most valuable retention tools — and most of it…
Every dispensary juggles a steady stream of cannabis vendors — and keeping track of who sells what, at what price, and with which lab results can quickly get overwhelming. The…
Maine voters legalized adult-use cannabis with Question 1 in November 2016, and the state now runs a structured licensing process through the Office of Cannabis Policy (OCP). Getting a dispensary…
Ohio became one of the fastest-growing cannabis markets in the country after voters approved adult-use legalization in 2023. With adult-use sales launching in 2024 and strong pent-up demand—especially near states…
Hosting events is one of the best ways to win new customers and build goodwill in your community. On-site consumption is restricted in many states, so the trick is getting…
Back in 2021, adult-use cannabis legalization bills stalled and died in Maryland, Hawaii, and Wyoming after key legislative deadlines passed. At the time, advocates warned that delay meant another year…
Every cannabis sale starts the same way: someone walks through the door, and you need to confirm they’re legally allowed to buy. In recreational states that means 21 or older;…
Winning new customers is one of the hardest parts of opening a dispensary. With so many shops already competing in most legal markets, cutting through the noise can feel daunting…
A budtender is often the first point of contact for cannabis customers — many of whom are not just new to your shop but new to cannabis entirely. As adult-use…
Cannabis taxation in Canada is layered—federal excise duties, provincial additional duties, and sales tax all apply, and the exact burden varies by product type and province. For licensed retailers and…
California legalized adult-use cannabis years ago, so anyone 21+ can buy at a licensed dispensary without a card. So why bother getting a Medical Marijuana Identification Card (MMIC) in 2026?…
IndicaOnline’s Dashboard app puts your entire cannabis business in the palm of your hand. Available on the Apple App Store and Google Play, it gives dispensary and delivery owners real-time…
Back in 2017, California's now-defunct Bureau of Cannabis Control ran a series of in-person licensing workshops to help operators navigate a brand-new application process ahead of the January 1, 2018…
Oregon has been a cannabis pioneer since decriminalizing marijuana in the 1970s and legalizing adult-use sales through Measure 91 in 2014. Today it has one of the most mature —…
As 2026 unfolds, Canada’s cannabis retail market is one of the most competitive — and finally one of the most maturing — industries in the country. Since legalization in 2018,…
Oklahoma built one of the most accessible medical cannabis markets in the country after voters approved State Question 788 in 2018 with 57% support. But the landscape in 2026 looks…
Opening a cannabis dispensary is one of the most rewarding—and demanding—ventures in retail. Success depends on navigating a patchwork of state regulations, securing significant capital, and building operations that stay…
Oklahoma runs one of the most accessible medical cannabis programs in the country — but it remains medical-only, with strict licensing, a moratorium on new businesses, and tough Metrc enforcement….
Maryland launched adult-use cannabis sales on July 1, 2023, creating one of the newer and more competitive markets on the East Coast. The industry is administered by the Maryland Cannabis…
Ohio operates both a medical marijuana program and, more recently, an adult-use cannabis market following the passage of Issue 2. For patients, operators, and dispensary owners, understanding the state’s laws…
Opening a cannabis store in Ontario in 2026 means working within one of Canada’s largest and most structured retail markets. The province uses a private retail model overseen by the…
The cannabis industry is evolving faster than ever, and at the center of this growth is a new generation of digital leaders transforming how people learn about, purchase, and connect…
Running a profitable cannabis dispensary in 2026 means controlling costs as carefully as you drive sales — especially now that margins are tighter and the market has matured. The right…
Maine legalized adult-use cannabis in 2016 and has since built a well-regulated market overseen by the Office of Cannabis Policy (OCP). For entrepreneurs in 2026, the opportunity is real—but so…
A surprise compliance inspection is one of the most stressful moments a dispensary can face — and one of the most avoidable sources of fines. Regulators across legal states conduct…
When California rolled out its first cannabis taxes alongside adult-use sales in January 2018, the structure was complicated and heavy: a 15% excise tax plus a separate cultivation tax charged…
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