Dispatcher Mode Dispatcher Mode allows dispatch to prepare and assign phone or web orders directly to drivers.
Smart Order Assignment Smart order assignment automatically suggests the driver an order should be assigned to based on distance to patient and the driver’s number of active orders.
GPS Tracking GPS tracking enables dispatch to see exactly where drivers are located and optimize the route for fast delivery.
Accept Orders Our intuitive interface makes it simple to accept and complete deliveries so drivers can keep their eyes on the road.
Delivery Updates Deliveries update in real-time. Order status can be modified en route to accommodate changes on the fly.
Instant Check-Out Check-out is simple with instant patient verification, digital signature, and email receipts.
Order with Ease Patients can order using an integrated marijuana e-commerce platform menu or through the IndicaOnline Woocommerce plugin.
Estimated Time of Arrival Automated ETA notifications are sent to patients when an order is picked up, 5 minutes away, and 1 minute prior to arrival.
Paperless Checkout Paperless checkout allows patients to digitally sign collective agreements, upload their recommendation, and select payment method with one touch.
Monitor Miles Monitor distance, time, and performance for accurate courier compensation.
Geo-target Sales Analyze sales by region, and zip code to improve geo-targeted marketing in the future.
Dashboard App IndicaOnline’s dashboard app gives dispensary owners detailed analytics of gross sales, sales by product, top sellers, referral rates, and much more in the palm of their hand.
GPS tracking provides the dispatcher with a real-time map view of each driver’s location so they can monitor the progress of the delivery. Courier GPS tracking also provides valuable information on mileage, and driver downtime.
We use the best solution from Google Maps enterprise navigation platform to build the best multi-stop route without wasting time. Delivery drivers can save time and fuel with up-to-date information on traffic conditions, distances between points, and estimated travel times.
Smart order assignment revolutionizes delivery management for dispensaries and delivery services. Dispatchers can set a desired delivery time and orders are automatically suggested for a specific driver considering current traffic conditions and drivers location.
* Concierge service includes verifying patients and creating patient’s profile
Does IndicaOnline POS use GPS to track drivers during deliveries? Yes. IndicaOnline POS uses GPS tracking to locate and monitor drivers to determine the fastest method of delivery and an accurate ETA. Dispatch can also see all the driver’s physical location on a single map.
Can first-time patients sign collective agreements with the driver? Yes. Drivers can have first-time patients initial and sign the collective agreement digitally during their first delivery. This will update their profile and expedite paperless checkout.
What if I have multiple locations? Can I assign drivers to the closest location? Yes. Dispatchers mode allows dispatch to create orders from any location. IndicaOnline POS uses smart order assignment automatically suggesting the best driver based on distance to patient and the driver’s number of active orders.
Will patients be notified when the delivery driver arrives? Yes. Patients will receive automated ETA text notifications when their order is on the way, 5 minutes away, and 1 minute prior to arrival.
Can I integrate IndicaOnline into my existing website? Yes. IndicaOnline can easily integrate into an existing website for your dispensary or delivery service. Online ordering is a breeze with the IndicaOnline woocommerce plugin or IndicaOnline can provide an ecommerce solution free of charge.
Can I track sales by driver? Yes. You can access your driver’s sales by selecting the specific driver in reports. This will allow you to view their sales.
Can drivers use their phones to verify first-time patients? Yes. Drivers can easily upload photos of the patient’s state ID and doctor’s recommendation to the patient’s profile. Once it’s been verified, the patient profile is updated throughout the IndicaOnline POS system.
How does the IndicaOnline delivery app navigate drivers to their destination? The IndicaOnline delivery app integrates with any navigation app downloaded on the driver's smartphone such as Apple Maps, Google Maps, Waze, etc. to help avoid traffic delays.