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One system per state Most MSOs end up with one POS per state, one spreadsheet per brand, and a reporting cycle that only closes after someone manually stitches it together. Every new license adds another login, another export, and another chance for a compliance gap nobody catches until an audit.
One account, every license IndicaOnline works the other way around. Every license is mapped to its own Metrc facility, and every store to that license. Compliance stays local, where the rules are. Reporting rolls up across all of it, so you're reading one set of numbers instead of assembling them.
COMPLIANCE Multi-state compliance, applied per store Purchasing limits enforced at checkout, configured per location. Compliant receipts, labels, and barcodes per jurisdiction. Automated state reporting from within the platform.
REPORTING Centralized reporting and business intelligence Filter by account, facility, or a single store. Compare revenue, margin, and average ticket store by store with the IndicaOnline Business Intelligence Tool. Custom dashboards and scheduled reporting for owners and accountants.
TRACEABILITY Metrc Two-Way Integration Each office mapped to its own license and facility. Sales, transfers, and adjustments sync automatically. No manual CSV uploads to stay in good standing.
CATALOG Multilocation management Manage every location from one IndicaOnline account. Differential pricing per office lets you set a different price for the same product in each location. Consistent brand and category structure across the business
PAYMENTS IndicaPay Integrated debit card terminals at the register, with same-day funding. Built-in tipping for budtenders. Cashless checkout for delivery, so drivers carry less cash
ACCESS Roles and permissions Configurable role-based access for every staff member. Restrict discounts, refunds, and cart edits by role.
Pick a plan that suits your needs
Plans start at $240/mo. Multilocation management is included in Storefront Pro, Delivery Pro, and Ultimate. Additional registers are $50/mo each. Save 20% on annual billing, and every plan includes a free trial.
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Core
$240 / mo billed annually
$300 / mo billed monthly
$270 / mo billed quarterly
Perfect for small dispensaries looking to simplify daily operations with essential POS tools.
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  • Customer Management
  • Inventory Management
  • Metrc Two-Way Integration
  • Purchasing Limits
  • Offline Mode
  • Onboarding
  • 2 POS Licenses
⚡️Most popular
Storefront Pro
$600 / mo billed annually
$750 / mo billed monthly
$667 / mo billed quarterly
Ideal for storefront dispensaries needing advanced POS tools and seamless operations.
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Everything in Core, plus:

  • Business Intelligence Tool
  • E-commerce & Custom App
  • Digital Signage TV Menu
  • All Integrations 20+
  • Open API PRO
  • 10 POS Licenses
Delivery Pro
$600 / mo billed annually
$750 / mo billed monthly
$667 / mo billed quarterly
Perfect for cannabis delivery services needing integrated POS and logistics tools.
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Everything in Core, plus:

  • Fleet Control Panel
  • Smart Route Optimization
  • Hub & On-Demand Delivery
  • Weedmaps Order Integration
  • 10 Courier Licenses (Hub)
  • Multilocation management
Ultimate
$680 / mo billed annually
$850 / mo billed monthly
$765 / mo billed quarterly
Great for businesses managing both storefront and delivery with one solution.
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Everything in Core, plus:

  • Business Intelligence Tool
  • Digital Signage TV Menu
  • Fleet Control Panel
  • 10 POS Licenses
  • 10 Courier Licenses (Hub)
  • Dispensary Memberships

Q&A

What is a Multi-State Operator (MSO) in cannabis retail?

An MSO is a company operating licensed dispensaries in more than one U.S. state, each with its own compliance rules.

Can IndicaOnline manage compliance across different states from one login?

Yes — one login gives enterprise oversight while each location automatically follows its own state's Metrc or BioTrack rules.

How long does onboarding take for an MSO rollout?

Most multi-state rollouts complete within a few weeks once settings from an existing location are replicated.

Does pricing scale with the number of states or locations?

Yes, plans scale by location count — see /prices/ for current tiers.

Can I run different pricing and promotions in different states?

Yes, pricing and promotions can be set per state or location while reporting stays centralized.
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