Dispensary Software Adapts to Recreational Cannabis

The legalization of recreational cannabis brought about some major changes in the way dispensaries operate. New state regulations presented challenges for older methodology, and fresh protocols were implemented to stay compliant. In order to accommodate these changes, marijuana dispensary software companies developed new functionality. Today, therefore, we will discuss a few features that dispensary staff find useful when serving recreational marijuana customers.

Patient Types

A large majority of cannabis retailers in California have applied for both medical and adult-use business licenses. As a result, servicing various categories of customers requires distinct patient types when checking in clientele.

IndicaOnline created three separate patient types into which customers fall: medical with a state card, medical with a recommendation, and adult-use. Classifying every customer correctly not only streamlines transactions but is also extremely important when submitting compliance reports to the state.

Identification Validation

Before recreational cannabis was legal, every single customer was required to provide valid identification and a medical recommendation. Now, by contrast, dispensary receptionists can validate a customer’s age by simply scanning their ID to ensure they are 21 or older.

It is still possible to upload medical documentation into a patient’s profile by taking a photo; however, with an influx of recreational customers, this is far less common. Moreover, using smart marijuana dispensary software allows receptionists to automate data entry by scanning the back of the customer’s driver’s license.

Prepackaged Inventory

A regulated cannabis industry means that licensed retailers are only allowed to purchase inventory from licensed distributors. As a result, distributors are responsible for packaging and labeling all marijuana, so retailers no longer need to weigh, package, and label products prior to checkout.

Indeed, selling prepackaged inventory actually expedites transaction times, since budtenders only need to scan the barcode. Therefore, pairing this approach with an all-in-one marijuana POS system that has a built-in barcode scanner ensures customers are in and out in no time.

Metrc Integration

California’s cannabis regulators adopted Franwell’s Metrc reporting system for cannabis retailers. Licensed authorized users can submit inventory and sales records using Metrc’s online portal. Furthermore, regulations mandate that these reports be submitted regularly, so attempting to submit them manually would be extremely time consuming.

Fortunately, IndicaOnline’s marijuana dispensary software automates this reporting to avoid such tedious tasks. Once integrated, your IndicaOnline POS software connects with Metrc quickly and easily. As a result, we continue to evolve our features to meet the demands of an ever-changing marketplace. To book a free demo of IndicaOnline’s marijuana dispensary software, sign up today.