You spend time and money attracting new customers –
but 9 out of 10 never come back.
They use a promo, grab the deal, and disappear.
Meanwhile, your margins stay thin and your marketing spend keeps rising.
This constant churn makes it difficult to build loyalty, stabilize revenue, and grow profitably.
Discounts, promos, and SMS blasts bring quick spikes, but they don’t fix the core issue – low margins and customers who shop once and disappear.
Without a real retention strategy, long-term growth becomes almost impossible.
Dispensary Memberships is a non-cannabis digital product; you give your best deals only to subscription-fee-paying members, and watch retention rise without losing profit.
Let’s Talk Numbers
Dispensaries using this have seen:
| Metric | Without Memberships | With Dispensary Memberships |
|---|---|---|
| Acquisition Costs per Customer | $60 | $60 |
| Average Order Amount | $55 | $55 |
| Average Annual Number of orders per new customer | 2.2 | 8 |
| Cannabis Taxes Annual per Customer | $23 | $84 |
| Markup | 100% | 50% |
| Average Membership Income per New Customer | $0 | $80 |
| Profit After Cannabis Taxes per New Customer | $38 | $156 |
With Dispensary Memberships, businesses turn a $38 profit per new customer into $156 – that’s a 310% increase in per-customer profitability.
Get paid upfront with recurring revenue.
Turn one-time buyers into long-term customers.
Earn more per customer over time.
Get higher returns on your investment
Dispensary Memberships work like a food delivery-style membership, but for your dispensary.
1. You create subscription plans with a special benefit set for each
2. Customers buy a subscription
3. They get access to unique perks and discounts, and are motivated to buy more
4. You get more orders + additional non-cannabis revenue stream (subscription fees)
Turn every customer into a paying member who never shops anywhere else.
With Dispensary Memberships, you reward your loyal shoppers with perks that keep them coming back – so you get 4x more profit.
From faster credits to exclusive bundles, every benefit is designed to create long-term loyalty and repeat revenue.
Dispensary Memberships are built into the IndicaOnline ecosystem - no third-party tools or complex setup. Tiers, payments, discounts, POS, e-commerce, and the mobile app all work together. You set the perks and pricing, we charge via ACH, and the money goes directly to your bank account.