Privacy Policy

Effective Date: June 19, 2025

This Privacy Policy governs your (“User”) use of the IndicaOnline website (“Site”), IndicaOnline mobile applications (the “Apps”) and the application for AppleTV, together these are referred to as the (“Service”) operated by IndicaOnline. We value your privacy and are committed to protecting your personal and business information. This policy explains the types of information we collect, how we collect it, how we use it, and the circumstances under which we may share it.

Certain sections of this Privacy Policy apply specifically to users in certain regions. If you are a California resident, please refer to the “Your California Privacy Rights” section for more information.

Information Collection and Use

When you register with us or use our Service, we may collect the following types of information:

Personal Data:

  • Business Information: We may collect information related to the business or company you represent, such as company name, business address, phone number, and email.
  • Contact Information: This includes your name, business phone number, email address, and any other contact details you provide.
  • Payment Information: If applicable, we may collect billing information for the purposes of processing payments, though we do not store financial data directly; this is processed securely by third-party providers.

Non-Identifying Information:

Information such as device type, operating system, IP address, zip code, and preferences. This information does not directly identify you but may help us enhance your experience and improve our Service.

We may aggregate Personal Data with non-identifying data to better understand user patterns and improve our Service.

We may use the data to:

  • Provide, improve, and personalize our Service.
  • Manage your inquiries and requests.
  • Communicate updates, promotions, or new features (you may opt out at any time).
  • Comply with legal obligations and respond to lawful requests.

In addition, we may use the name and/or logo of the company you work for in marketing materials, advertising, or other promotional materials, unless you specifically request otherwise. Rest assured, all personal information, including your name and contact details, will remain confidential at all times.

Referral Program

As part of our Service, we offer a referral program. If you refer another business to use our Service, we may collect the following information:

  • Referrer Information: We collect your name, business info, and referral details.
  • Referred Client Information: Business name, contact details, and relevant data.

We will use this information solely for the purpose of tracking referrals and rewarding eligible participants according to the Terms and Conditions of the Referral Program.

By participating in the referral program, you consent to the collection and use of the referral information as outlined above.

Disclosure of Information

We may disclose your information to third parties in the following cases:

Service Providers: We may engage third-party service providers to assist in the operation of our Service (e.g., hosting, analytics, maintenance, and customer support). These third parties may have access to your Personal Data but are obligated to use it only to provide services to us.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email or notice on our Site if your information is transferred and becomes subject to a different privacy policy.

Legal Requirements:

We may disclose your information if required by law, such as to comply with a subpoena or other legal processes, or to protect the rights, property, and safety of IndicaOnline, our users, or others.

Cookies

We use cookies to improve your experience. Cookies are small files stored on your device to help track preferences and activity.

Types of Cookies We Use:

  • Essential Cookies: Enable core functionality (e.g., session management).
  • Performance & Analytics Cookies: Track site usage and improve performance.
  • Marketing Cookies: Deliver personalized ads and measure campaign effectiveness.
  • Referral Program Cookies: Track referrals and assign appropriate credit.

Third-Party Cookies and Marketing:

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by linking it to your email address. We (or service providers acting on our behalf) may then send communications and marketing to those email addresses.

You may opt out of this advertising by visiting: https://app.retention.com/optout

You may also manage or disable cookies through your browser settings, although doing so may impact the functionality of the Site.

Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from children. If we learn that we have collected such data, we will delete it promptly.

Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

Right to Access: Request the personal data we collected in the past 12 months.

Right to Deletion: Ask us to delete your data, with certain legal exceptions.
Right to Opt-Out of Sale: We do not sell personal data. However, sharing data for targeted advertising (such as through Retention.com or similar cookie-based tracking) may be considered a “sale” under California law. You may opt out by visiting https://app.retention.com/optout.

Right to Non-Discrimination: You won’t be penalized for exercising your rights.

To exercise these rights, contact: support@indicaonline.com. We may request verification before processing.

International Transfer

If you are located outside of the U.S., including in Canada, please note that your data may be transferred to and processed in the United States or other countries with different data protection laws.

Third-party vendors used for advertising (e.g., Retention.com) or data analytics may also process data in these jurisdictions. Where applicable, we will take steps to ensure adequate safeguards are in place.

Security

We take the security of your information seriously and use industry-standard security measures, such as encryption, firewalls, and secure access protocols, to protect your data from unauthorized access or disclosure. However, please be aware that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account is active or as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. Once it is reasonable to conclude that retaining your personal data no longer serves the purposes for which it was collected, and is no longer necessary for legal or business purposes, we will cease retention or anonymize the data so that it can no longer be associated with you.

Links to Third Party Websites

The Site may contain links to other websites. Your use of these third-party websites is governed by the terms of use and privacy policies of those sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If we make significant changes to this policy or use your information in a way that is materially different from the purposes described at the time it was collected, we will notify you by email or through a prominent notice on our Site.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

IndicaOnline
6464 Sunset Blvd. Suite 1100
Los Angeles, CA 90028
Email: support@indicaonline.com