Twilio

Features:

Order Status Notifications Automatically inform customers when their order is ready or out for delivery.

Two-Way Messaging Customers can reply to texts, allowing for direct communication.

Targeted Promotions Send marketing messages to opted-in customers.

Regulatory Compliance Ensure SMS campaigns follow legal opt-in and opt-out requirements.

More About Twilio

Why Use Twilio with IndicaOnline?

Save Time Automate routine customer updates without staff involvement.

Engage Customers Provide real-time responses through two-way SMS.

Stay Compliant Built-in tools help dispensaries meet SMS marketing regulations.

set up the integration

Do I need technical expertise to enable this integration?

No, the setup is straightforward and fully supported.

Can I send marketing messages?

Yes, but only to customers who have opted in. Twilio ensures compliance with opt-in and opt-out rules.

What happens if a customer replies to a message?

You can respond directly through the IndicaOnline dashboard using Twilio's two-way messaging feature.

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