Building a knowledgeable and dependable dispensary staff can be challenging, but it is also extremely rewarding. Once you have developed a solid team, it is very important to use staff management tools that benefit both employees and the business.
Today, therefore, we will cover some staff management tools that every dispensary POS system should feature.
Time Clock
Implementing an accurate and user-friendly time clock to track employee hours is paramount for payroll. Moreover, knowing when employees clock in and clock out gives dispensary owners a clear picture of which staff members consistently show up on time and which lack dedication.
Dispensary managers and operators also find the time clock tool helpful when scheduling employee hours. As a result, adjusting work schedules to meet the needs of your staff is simple. In addition, both managers and owners can monitor which employees are currently on the clock and track sales in real time.
Staff Sales Reports
A dispensary POS software that generates staff sales reports is essential for identifying your rock-star budtenders who are adept at making sales. Indeed, sales reports indicate not only how much a budtender sells but also how many patients they serve.
On the other end of the spectrum, these reports also help owners and management identify employees with subpar sales numbers. Consequently, management can address these issues and either help the staff member improve or decide to move forward with a new hire.
Staff Permissions
Another important facet of managing dispensary staff is setting specific permissions based on each employee’s position. For instance, a receptionist may be allowed to make changes to patient profiles and update patient information; however, they will not have access to send out marketing materials or pay invoices.
Delegating job responsibilities is simple using dispensary POS staff permissions. As a result, setting specific access levels keeps sensitive functions secure while allowing each role to do its job efficiently.
Delivery Insights
There is an increasing demand for storefront dispensaries to offer delivery service to their patients. While this service can dramatically increase sales, it also comes with an increase in staff and expenses.
Therefore, using a dispensary POS system that offers delivery insights is a great way to optimize this service. Having the ability to monitor delivery distance, time, and performance provides dispensary owners with the information needed to accurately compensate couriers.
Since every courier uses their smartphone as a mobile register, the POS software can also track how many patients are served and how much currency couriers receive from each order.
IndicaOnline provides all of these features to help manage, monitor, and compensate dispensary staff. To learn more about how our dispensary POS system can help streamline your cannabis business, sign up for a free demo.
