Every medical marijuana dispensary relies heavily on its POS system to make sales, manage inventory, stay compliant, and track expenses. For that reason, a dispensary POS system must be reliable.
System Crashes and Security Breaches
In 2017, system crashes of MJ Freeway’s point-of-sale system crippled many cannabis businesses. As a result, some were forced to track sales by hand. This was not the first time the software had suffered performance issues. Earlier that year, the company also had a security breach. Below is a timeline of the problems MJ Freeway experienced over a 12-month period.
On Saturday, October 21st and Monday, October 23rd, several dispensaries reportedly had issues with MJ Freeway’s POS software GramTracker. Then, on September 18th, users received an email with the subject line “DATABASES 4 SALE.” Fortunately, it turned out to be a phishing scam, and the company was unable to obtain any of this data. Earlier, on September 12th, Spain was affected by a huge system outage. Consequently, more than a hundred cannabis clubs were shocked when an entire day of sales data was lost, and MJ Freeway could not retrieve it.
In June of that year, MJ Freeway suffered a security breach. Specifically, online hackers posted important source code information on the web. In January, the company experienced a massive system crash, again due to hackers, which hindered more than a thousand businesses for several days. Many affected dispensaries were left reeling. In fact, some were forced to temporarily shut their doors. Understandably, many dispensary owners began losing faith in the POS system.
IndicaOnline to the Rescue
Fortunately, there are alternatives. At IndicaOnline, we are committed to providing a reliable dispensary POS system that is also extremely secure. Making the switch from another provider to IndicaOnline is simple. We help your dispensary with installation, software training, data transfers, and patient exports and uploads. Wherever you operate, our dispensary POS software in West Virginia and other regions is built for the switch.
Security matters too. IndicaOnline’s POS software is protected with 256-bit SSL file encryption and stored in maximum-security facilities in multiple locations. We understand how important security and functionality are to a growing cannabis dispensary. To make the switch, you can book a free demo online. Alternatively, give us a call at (888) 420-4207.
