IndicaOnline, the leading Point of Sale provider for cannabis businesses is hiring a full-time Software Support Representative in the Los Angeles area. As a Software Support Representative, you will utilize your extraordinary communication skills, passion for problem-solving and understanding of technology to guide customers by phone and email, while establishing trust and strong rapport. Experience working in a tech-based or software as a service company is preferred.
You will have to have a basic knowledge of web based demonstrations, shared calendars, instant messaging and screen sharing platforms. As a Software Support Representative, you will develop an in-depth knowledge of our software, associate products, and the industry to provide our clients the best possible service.